One sneaky way to improve your onboarding process, and with it your customer retention rates, is to alter your post-sales process to focus on maximum consumer satisfaction. An easy way to do this: recognize that human beings have a natural inclination to seek closure. This even applies to when we are shopping online. According to a recent studyfrom the Journal of Consumer Research, you can increase customer satisfact
The user The reason a website exists is to serve the person who has chosen to visit it. A website should provide a productive, memorable and frustration free visit everytime. One that enables a user to get to the information that they want as quickly and easily as possible. How is this done? By allowing the user to get to each piece of information that they may want as simply and quickly as possible. This is done by
Convenience – Your customer will appreciate the convenience of a one-stop-shop. They chose you for the design aspect of the project, and are sure to appreciate the option to purchase the finished product as well. Quality – Your design means a lot to you. You’ve put time and energy into making a quality product, and carrying that through to the print stage means that you can ensure your design is displayed exactly as
We’re looking for a junior/graduate developer to join our growing team working on some great projects for a fun client list. The role requires someone who has a passion for new ideas, is a flexible and fast learner that can inspire, inform and realise our design-led work as well as get bugs fixed and work properly tested. The role requires a proven track record in PHP/MySQL development with well-formed HTML/CSS mark-
We are a creative web design company in Hampshire. We love all things design, including CMS sites, HTML sites, custom web development, iPhone and android app development, creative design, branding, graphic design, print management and social media.